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В момента има няколко мениджмънт стажа в
Прага, Чехия, за които се търсят стажанти с отличен немски и добър английски език. Ето и по-подробно описание на стажовете и изискванията към тях:
Internship DescriptionOrganisation Name -
CSC Computer Sciences s.r.o.Field of Work -
Information TechnologyPayment Salary in U.S. - $1140
Job/Task Description 1.) As an IT Service Desk Analyst you will be a part of an applications support team. The opportunity of supporting various geographical locations around the globe will give you a chance to become an IT expert with an international background. On top of that your will have a unique possibility to shape and develop the CSC brand on the Czech market. You will be an essential part of our success and that is why your career progression is of paramount importance to us. Role accountabilities will include: • Troubleshooting issues reported by customers
2.) Recommendation of solutions and resolving problems across variety IT platforms and minimizing the impact of IT changes on business in general
3.) Logging and tracking requests, maintaining history records • Understanding computerized data entry systems and uses these systems to track activities
4.) Maintaining composure in critical situations • Working closely with other team members and supporting teams in resolving open issues • Daily communication with customers via phone and email
5.) Requirements: • Speak fluent English and other European language (German/Italian/Spanish/French). • Experience in Lotus Notes and/or IT troubleshooting will be an asset
6.) Good analytical problem solving skills IT • Previous experience in help desk or customer service will be an advantage • Strong customer focus, willingness to support
Organisational PreferencesEarliest Start Date 05.07.2010 (Preferred)
Latest End Date 15.08.2011 (Preferred)
Degree Bachelor (Preferred)
BackgroundsAccounting Financial accounting (Preferred)
Information technology Systems analysis and design (Required)
Finance Introductory Finance (Required)
Information technology Network management & data transmission (Preferred)
Cultural Education Bilingual and cross cultural education (Preferred)
SkillsComputer PC user skills (Required)
Internet Users skills (Preferred)
Groupware Lotus Notes/Domino (Preferred)
Network management and data transmission LAN (local area network) (Preferred)
IP Telephony(VoIP) (Preferred)
TCP/IP (Preferred)
Operating systems Windows Operating Systems (Required)
Professional Skills Team Management (Required)
Organisational Management (Required)
Client Servicing Skills (Required)
Presentation skills (Preferred)
Project Management (Preferred)
LanguagesExcellent German (Required)
Good English (Required)